Monday, October 26, 2015

On eHealth Solutions

Yesterday I had day surgery at the Mater hostpital in Pimlico (Townsville).

It was great to see how orderly and calm the staff were and how smooth the workflow went.

I can't comment on the operation itself because I was under anaesthesia, but every other part of it went like clockwork. On admission I noticed a typo in my address - this was corrected in under than two minutes.

But here's the thing: All the filing, record keeping, box ticking - at least what I could see - was done the traditional way. i.e. in a paper based file. I never saw a nurse or doctor go near a computer terminal.

If anything, the nurses were under worked. They certainly had plenty of time to attend to patients.

Coincidence?

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